Common questions from operators before getting started.
Billing runs through Stripe at 2.9% + 30¢ per transaction — similar to most processors. Once set up, payments collect automatically. No manual invoicing, no chasing. I'll walk you through the transition.
Not currently — Stripe is what powers the automated billing engine. The benefit is it fully runs itself once configured.
No. Contracts are built into the platform. Customers sign digitally during onboarding. You don't touch it.
The platform sends from its own system. Custom number mapping is on the roadmap.
We swap the standard washer power cord for a wifi-enabled relay. If a customer goes past due, the system cuts power automatically. The moment they pay, it restores. You do nothing. Washers only — one washer is enough friction.
No — completely optional. Plenty of operators run the platform without it.
Yes, hardware is part of the program at no extra cost.
Yes — fully exportable at any time. You own your data.
Both. Revenue, expenses, and job/mileage tracking are all included.
Web-based right now. Mobile app is on the roadmap.
Yes — your customers go to your own branded link. They never see TOP branding.
$75 base + $5 per active customer/month. Beta operators get 50% off, locked in writing.
Stripe billing, digital contracts, automated onboarding/offboarding, SMS, dispatch, revenue & expense tracking, and the full operator console. No surprise add-ons.